A busy workshop runs on dozens of small handovers: service advisor to technician, technician to parts counter, parts to billing, billing to the customer. Workshop management software is only useful if it makes each of those handovers faster.
Job cards that follow the vehicle
The job card should open at the gate and travel with the vehicle: complaints, estimate, approvals, parts used and labour. Everyone sees the same card, so nothing is lost between desks.
Parts that are never a surprise
When a technician needs a part, the system should show stock, location and price at once, and raise a request if it is missing. Fast-moving and dead stock should be visible without a spreadsheet.
Technicians and bays at a glance
Who is working on what, which bay is free, which jobs are waiting on parts or approval. A simple board saves the service manager many phone calls a day.
Billing and follow-ups
GST-ready invoices built from the job card, plus SMS or WhatsApp updates when the vehicle is ready, and reminders for the next service.
Wheelint, our ERP and DMS for the automobile industry, is built around exactly this flow, and we tailor it to the way each workshop runs.
